Terms of Use

1. ELIGIBILITY

Use of the Website is permitted only to individuals who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" are not eligible to use the Website. If you are accessing this Website on behalf of a business, you represent that you are authorised to bind such entity to these Terms.

2. WEBSITE USAGE

You agree to use the Website for lawful purposes only. Unauthorized use of the Website may give rise to a claim for damages and/or be a criminal offence under applicable law. You may not use the Website:

• To disseminate unlawful, harassing, libelous, abusive, threatening, or otherwise objectionable material.
• To gain unauthorised access to other computer systems.
• To interfere with any other user's use or enjoyment of the Website.
• To breach security or authentication measures.

3. REGISTRATION AND ACCOUNT

Users may be required to register and provide certain information. You agree that the information provided is accurate and complete. You are responsible for maintaining the confidentiality of your account and password. Ethniq will not be liable for any loss or damage arising from your failure to comply with this obligation.

4. PRODUCTS AND SERVICES

Ethniq offers AYUSH-approved remedies and FSSAI-approved food-based products, manufactured in ISO and GMP-certified facilities. All products and services listed are subject to availability and may be modified or discontinued without prior notice. We reserve the right to limit quantities.

5. PRICING AND PAYMENTS

All prices are in Indian Rupees and include applicable taxes. Ethniq reserves the right to change prices without prior notice. Payment must be made through approved payment gateways. We reserve the right to refuse or cancel any order if fraud or unauthorised or illegal activity is suspected.

6. ORDER ACCEPTANCE AND CANCELLATION

Your order is an offer to purchase. Acceptance occurs only upon dispatch. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities, inaccuracies, or issues with payment. If payment has been processed and your order is cancelled, the amount will be refunded as per our policy.

7. SHIPPING AND DELIVERY

Delivery timelines are indicative and may vary. We use third-party logistics and are not responsible for delays caused by courier services. Delivery is only within India. Any delivery outside open import areas will be refused. Ethniq shall not be liable for delays or damages arising from shipping.

8. CANCELLATIONS AND RETURNS

Please refer to our Cancellation, Refund and Returns Policy available on the Website. Returns are accepted only as per policy guidelines and subject to inspection and approval.

9. INTELLECTUAL PROPERTY

All content including text, images, logos, audio, video, data compilations, and software are the property of Ethniq or its licensors. You may not copy, reproduce, republish, or distribute any material from the Website without express written consent.

10. USER-GENERATED CONTENT

Any content submitted by users including reviews, comments, suggestions, and other submissions, becomes the property of Ethniq. By submitting such content, you grant Ethniq a perpetual, royalty-free, irrevocable license to use, reproduce, publish, and distribute such content.

11. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not control or endorse these websites and are not responsible for their content or privacy practices.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Ethniq shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the Website or products purchased through the Website.

13. INDEMNITY

You agree to indemnify and hold harmless Ethniq, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Website, violation of these Terms, or infringement of any intellectual property or other rights.

14. PRIVACY

Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the processing of your information as described in the Privacy Policy.

15. TERMINATION

Ethniq reserves the right to terminate or suspend your access to the Website at any time without notice for any breach of these Terms. Upon termination, all provisions which by their nature should survive will remain in effect.

16. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in SAS Nagar, Punjab. Disputes may be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

17. MODIFICATION OF TERMS

We may revise these Terms from time to time. Continued use of the Website after any such changes constitutes your acceptance of the revised Terms. You are encouraged to review the Terms periodically.

18. CONTACT INFORMATION

If you have any questions or concerns about these Terms or the Website, you may contact us at:

Ethniq Ayush Exports LLP
D-179, Phase 8B, Industrial Area
SAS Nagar, Mohali, Punjab - 160055, India
Email: [email protected]
Website: www.ethniq.com