Shipping Policy
At Ethniq, we are committed to delivering your order as quickly and efficiently as possible. We offer free shipping on all orders, ensuring a smooth and convenient shopping experience.
Order Processing
- Orders placed on our website will be processed within 1-2 business days from the time of purchase.
- Orders placed on weekends will be processed the same weekend unless there is a public holiday.
- For orders through Amazon, Tata 1mg, or Blinkit, their shipping policies will apply.
Estimated Delivery Time
- Local orders: typically completed on the same business day.
- Regional orders: generally arrive within 2 to 5 working days, depending on your location.
- If your order contains multiple items, they may be shipped separately in more than one package.
Shipping Charges
Free shipping is available on all orders above ₹499. Applicable shipping charges for orders below ₹499 will be calculated at checkout.
Order Tracking
After your order has been successfully placed, you can track its status through your account. Simply go to My Account > My Orders > View Details to view order details and monitor its progress.
Delivery Issues
If there are any issues with your delivery such as delays, damages, or missing items, please contact our customer support team at [email protected] and we will assist in resolving the issue promptly.
Incorrect Address
Please ensure that your shipping address is correct when placing your order. Ethniq will not be held responsible for delays or issues caused by incorrect or incomplete address information. If the courier returns the package due to an incorrect address, you may need to pay for re-shipping.
Unavailable to Receive Order
If you are unavailable to receive your order, our courier may attempt re-delivery or leave your package at a nearby pickup location. Signature upon delivery may be required for certain orders.